Database Building (Sales, Lead Generation, Contacts & CRM)
Perform banking tasks (paying bills, keeping track of expenses and due dates)
Create, format, file and present weekly reports on clients requested info
Organise technical support tickets, and participate in customer support.
Create and send out greeting cards, invitations, newsletters and thank you notes.
Calendar/Diary management (Schedule meetings/appointments and events)
Launch and maintain cloud computing accounts (iCloud, Dropbox, Google Drive, etc)
Prepare training manuals
Compose documents from handwritten drafts and dictation.
Create forms for clients relevant to business requirements
Proof read documents and other materials
Create presentations
Open social media accounts on clients’ preferred platforms.
Come up with detailed social media profiles and insert links to the client’s website.
Write, edit, and share posts on social networks (a content creation strategy).
Perform a social media audit: conduct a thorough analysis on traffic, shares, and mentions.
Observe the client’s competitors on social media by looking at rankings, online visibility, and keyword prioritization.
Engage with the audience: respond to inquiries, share relevant information, thank customers for mentions and purchases, and posting promotions.
Create pinnable pictures for Pinterest.
Research key hashtag conversations of the day and find out if it fits in with the company’s messages and marketing objectives.
Update all social media accounts regularly.
Run social media contests or challenges.
Upload photos to Flickr, Pinterest, and Instagram, etc, as part of marketing strategy.
Article and blog post creation.
Guest posting and guest blogging.
Compose Press Releases and Newsletters.
Produce content marketing materials eg infographics, white papers and eBooks.
Design brochures and content.
Respond to comments made on blogs.
Basic video and audio editing (splicing intros and outros and inputting graphics and music).
Upload files to YouTube, DailyMotion, and Vimeo.
Edit audio files by removing background noise and improving volume levels.
Trim footage segments and produce rough and final cuts.
Record, edit, and set up podcasts and insert them onto a webpage.
Creating and editing rudimentary graphic designs.
Write down minutes from meetings and then create a detailed document including Agenda for subsequent meetings.
Recruit potential team members and contractors or freelancers.
Research important data, statistics, and facts for meetings and use the data to create presentations or blog posts.
Perform generic errands for the client’s business/office, including buying items online, arranging locations for events, and hiring a cleaning service.
Assist with interviewing job applicants and speak with references.
Turn raw data into a detailed reports and slideshows. Develop and deliver slideshow presentations.
Collect documents for tax season (Client to provide their country specific documentation).
Create a project management system.
Manage projects: stay in touch with subcontractors, email reports, use online calendars, and call team leaders to inform them of deadlines.
Assist client with any personal requests, e.g. Sending client’s Wife flowers on her birthday, planning client's kids birthday parties, etc.
Speak with customer service representatives for tech support, banking issues, etc.
Conduct background, credit, and criminal checks on staffers.
Put together welcome and goodbye packages for both clients and staff.
Search for and contact industry experts or guests to participate in podcasts and webinars.
Manage customer refunds.
Contact clients regarding overdue payments.
Transcription of voicemail, video or audio, podcasts, and meeting recordings.
